Mastering Tough Conversations: Turn Conflict into Clarity, Accountability, and Results
Conflict is inevitable-but poor handling is not. This high-impact session equips leaders with practical tools to confidently navigate difficult conversations, reduce escalation, and strengthen relationships. Participants will learn how to address issues early, communicate clearly, and turn tension into productive outcomes
- A proven framework for handling tough conversations
- Techniques to de-escalate tension and manage emotions
- How to address issues early without damaging trust
- Strategies to turn conflict into better decisions and outcomes
- Avoiding or mishandling difficult conversations
- Escalating conflicts and strained relationships
- Lack of accountability and clarity
- Communication breakdowns
- All
Paul is a PMP, corporate lawyer, author, former Chair of Diversity & Inclusion at the Attorney General of BC and international professional speaker. As a PMP and technology lawyer, Paul has successfully completed billion dollar "impossible" projects. He is also a highly sought after speaker and trainer with a focus on workplace respect, diversity/inclusion, conflict management and leadership. He has presented to over 100 PM/BA events and PMI chapters in North America, Europe, the Middle East and Asia.
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By Dr. Susan Strauss
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Date: June 16, 2026
By Dr. Bill Trombetta
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Date: June 16, 2026
By Edwin Waldbusser
Date: June 17, 2026
By Dev Strischek
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By Ms. Michael Redmond
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By Diane L. Dee
Date: June 23, 2026
By Lesley Crook
Date: June 23, 2026
By David Nettleton
Date: June 24, 2026
By Marcia Zidle
Date: June 24, 2026
By Kathryn E. Strachan
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By Marcia Zidle
Date: June 25, 2026
By William Mack Copeland
Date: June 26, 2026
By Margie Faulk
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